At jilife, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the jilife Casino Philippines platform.
Last Updated: January 1, 2026This Privacy Policy applies to all personal data collected by jilife through the jilife.app website and any related services, features, or communications (collectively, the "Platform"). It covers data collected when you register for an account, make deposits or withdrawals, play games, contact customer support, or otherwise interact with the jilife Platform.
jilife acts as the Personal Information Controller in respect of the personal data you provide to us. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, they act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.
We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how jilife handles your personal data, please refer to Section 13 for our contact details.
jilife collects personal data that is necessary to provide you with a safe, fair, and compliant online gaming experience. The categories of personal data we collect include:
When you create a jilife account, we collect: your full legal name, date of birth, Philippine mobile number, email address, and a username and password of your choosing. This information is required to create and maintain your account.
To comply with our legal obligations and to verify your identity and age, jilife may collect copies of government-issued Philippine identification documents (such as a PhilSys ID, passport, driver's licence, or SSS/GSIS ID), proof of address documents, and proof of payment method ownership. KYC data is collected when you request a withdrawal or when jilife determines that verification is required.
jilife collects information about your deposits, withdrawals, and transaction history on the Platform. We also collect the details of the payment methods you use (GCash, PayMaya, BPI, BDO, Metrobank), including account names and reference numbers, to process transactions and comply with anti-money laundering obligations. jilife does not store full bank account numbers or card numbers.
We collect data about your gaming activity on the jilife Platform, including the games you play, wager amounts, game outcomes, session durations, and bonus usage. This data is used to provide the gaming service, detect fraud, and support responsible gaming monitoring.
When you access the jilife Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, and session timestamps. This data is used for security monitoring, fraud prevention, and Platform optimisation.
If you contact jilife customer support via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, DOB, mobile number, email | Account creation, identity verification |
| KYC Data | Government ID, proof of address | Age & identity verification, AML compliance |
| Financial Data | Transaction history, e-wallet references | Payment processing, AML monitoring |
| Gaming Activity | Games played, wagers, session data | Service delivery, fraud detection, RG monitoring |
| Technical Data | IP address, device type, browser | Security, fraud prevention, analytics |
| Communications | Support chat logs, emails | Customer service, dispute resolution |
jilife uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jilife processes your personal data on the following legal bases:
jilife does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
To process your deposits and withdrawals, jilife shares necessary transaction data with Philippine payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers process your data solely for the purpose of completing your requested transactions.
The games available on the jilife Platform are powered by third-party game software providers. These providers may receive limited technical data (such as session tokens and game outcome data) necessary to deliver the gaming service. They do not receive your full personal profile.
jilife may use third-party KYC and identity verification service providers to assist with the verification of your identity documents. These providers process your KYC data solely for verification purposes and are bound by strict data processing agreements.
jilife may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. This includes disclosures required under anti-money laundering legislation.
jilife may share personal data with its legal advisers, auditors, and other professional service providers where necessary for the conduct of jilife's business, subject to professional confidentiality obligations.
Cookies are small text files placed on your device when you visit the jilife Platform. They allow the Platform to recognise your device, remember your preferences, and provide a personalised experience. jilife uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect the functionality of the jilife Platform. For analytics and marketing cookies, you may withdraw your consent at any time through the cookie settings panel on the Platform.
jilife retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following retention periods apply as a general guide:
When personal data is no longer required, jilife will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilife:
You have the right to be informed about how jilife collects and uses your personal data. This Privacy Policy fulfils that obligation. If you have questions not addressed here, please contact our Data Protection Officer (see Section 13).
You have the right to request a copy of the personal data jilife holds about you. To submit a data access request, please contact our Data Protection Officer. jilife will respond to verified access requests within fifteen (15) business days.
If any personal data jilife holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your jilife account settings. For other corrections, please contact customer support.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that jilife may be required to retain certain data to comply with legal obligations (such as AML record-keeping requirements), even following a deletion request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on jilife's legitimate interests, though jilife may be entitled to continue processing if it can demonstrate compelling legitimate grounds.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
If you believe that jilife has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be contacted through its official website at privacy.gov.ph.
jilife takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jilife takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your jilife account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The jilife Platform is strictly intended for adults aged 21 years and above. jilife does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced in accordance with Philippine gaming standards applicable to casino-style online gaming.
If jilife becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned at jilife's discretion after review.
If you are a parent or guardian and believe that your child has registered on the jilife Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
jilife primarily processes your personal data within the Philippines. However, some of our third-party service providers (such as game software providers and cloud infrastructure providers) may process data in other countries. Where personal data is transferred outside the Philippines, jilife ensures that appropriate safeguards are in place to protect your data, including:
By using the jilife Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
jilife reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, jilife will notify registered players via SMS or email and will post the updated Policy on the Platform with a revised "Last Updated" date at the top of this page.
Your continued use of the jilife Platform following the posting of any updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how jilife protects your personal data.
If any update to this Privacy Policy requires your consent (for example, a new use of your personal data that is not covered by the existing legal bases), jilife will seek your consent before implementing the change.
jilife has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the jilife DPO using the details below.
Data Protection Officer
jilife Casino Philippines
Email: [email protected]
Please include your full name, registered mobile number, and a clear description of your query or request. jilife aims to respond to all data privacy enquiries within fifteen (15) business days of receipt.
If you are not satisfied with jilife's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Six ways jilife keeps your personal information safe and your gaming experience secure.
Every connection to the jilife Platform is protected by industry-standard SSL/TLS encryption. Your personal data and financial transactions are always transmitted securely.
jilife verifies the identity and age of all players using Philippine government-issued IDs. This protects the community and ensures only eligible 21+ players access real-money games.
Secure your jilife account with 2FA. An OTP is sent to your registered Philippine mobile number each time you log in, preventing unauthorised access even if your password is compromised.
jilife will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to provide and improve the jilife gaming experience.
jilife's data practices are fully aligned with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines. Your rights as a data subject are respected and upheld.
jilife has a designated Data Protection Officer available to handle all data privacy queries and requests. Reach out anytime at [email protected] for prompt, professional assistance.
Your data is safe with us. Join thousands of Filipino players who trust jilife for fair games, fast GCash payouts, and a secure online casino experience. 21+ only.